Frequently Asked Questions
If you have a question which hasn’t been answered here, please feel free to get in touch with us at info@nubalm.co. We would love to hear from you.
Frequently Asked Questions about Nu Balm
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Nu Balm is a vulvo-vaginal lubricant that can be used as a balm or moisturiser. We use the term ”intimate balm” as we believe traditional lubricants haven’t been designed with a female genitalia in mind.
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Oil-based lubricants are more gentle on vulvar tissues and can enhance comfort and pleasure. It is an effective way of reducing discomfort and irritation that can occur during penetrative intercourse. Oil-based lubricants are long lasting and can be applied freely on all body parts due to being hormone and paraben-free. They can also be used as a vulvo-vaginal moisturiser, for anal sex, friction prevention for sport, and other high friction activities.
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Nu balm contains three natural ingredients: extra virgin olive oil, kanuka oil and beeswax.
Olive oil is a natural oil that’s rich in antioxidants and fatty acids. It helps to keep the skin hydrated, as well as protect and prevent dryness.
Kanuka oil is derived from the native Kanuka tree in New Zealand. It is known for its anti-inflammatory, antiseptic, and antibacterial properties.
Beeswax is a natural wax produced by honey bees. It has natural moisturising, protective and anti-inflammatory benefits to our skin.
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We recommend using your fingers around the outside of the vulva and as required internally.
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It may be possible for some people to react to a lubricant. If you develop a rash, redness, itching please discontinue use and see your GP.
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Nu Balm has not been tested for use with condoms. We recommend a water based lubricant.
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Nu Balm has not been specifically tested on pregnant women. However do ask your midwife, GP, pharmacist or obstetrician.
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If using as a vaginal moisturiser Nu Balm will last 3-6 months and if using for a lubricant then it will last 4-8 months.
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Nu balm is suitable to use as an emollient or moisturiser on the vulval skin if you have lichen sclerosis.
It can be used alongside standard prescribed steroid based treatments but if you are applying both make sure you use the steroid ointment or cream first on the skin.
Nu balm can be used as often as you like and as much as you need to use as it contains no steroid. It will not treat lichen sclerosis and so you should continue with your prescribed regime and seek a medical review if symptoms are not improving.
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Nu Balm is recommended to use as an external lubricant and moisturiser when pessaries for prolapse are inserted, but internal usage should be discussed with your practitioner and will depend on manufacturer guidelines.
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You can use Nu as frequently as you like – daily as an emollient to the vulval skin and also as a lubricant for intimacy.
See link to our full article on GSM (vaginal atrophy) here:
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Some women do react to Ovestin, possibly as it contains chlorhexidine (think hand sanitiser–ouch!). You could try Nu Balm first, but as it is oil-based it may affect absorption of the Ovestin cream. Ovestin pessaries may be a suitable alternative.
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Nu Balm is hormone free and perfectly safe to use liberally in the vulva and vagina if you have received treatment for any breast cancer or DCIS.
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Nu Balm is ideal for use as a natural lubricant for intercourse or dilator work.
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Vulvodynia is a pain condition affecting the tissue typically at the entrance to the vagina (vestibule). It is a diagnosis of exclusion so it is important that you have been seen by an experienced health practitioner to rule out other causes for pain.
We recommend that you see a pelvic health physio who may use things like nerve stim/ TENS/ graded exposure amongst other therapies to help reach a diagnosis. Nu Balm could be helpful, but patch testing on thigh/ groin before use.
Talk to a sympathetic health practitioner with expertise in this area, such as menopause doctor or gynaecologist.
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Well done for getting through your treatment journey. Everyone reacts differently but our product contains only 3 natural ingredients – beeswax, kanuka oil and olive oil so it is absolutely safe to try with a patch test, and definitely worth a go.
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Yes this is indeed true. Oil-based lubricants are focused on the vulval tissues and reduces friction which can improve pleasure for self and partnered sexual intimacy.
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Yes, Nu Balm is 100% natural and hormone free so can be used with prescribed treatments.
Frequently Asked Questions about Nu Butter
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A barrier balm is a thick, rich balm or salve designed to create a protective layer when applied to external skin. Nu Butter is formulated to help lock in moisture, protecting skin from environmental factors and/or irritation or damage. It's also excellent for dry or sensitive skin, and is a great anti-chafing balm.
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People who have dry or sensitive skin could consider using a barrier balm. Barrier balms can also be used to soothe irritated skin, protect from long-term exposure to moisture, or irritation to cuts or damaged skin. Barrier balms are also great to use as an anti-chafing balm, reducing friction between skin-on-skin contact or rubbing that can occur during physical activity. Runners, cyclists, surfers can benefit from using Nu Butter.
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Nu Butter contains only 100% natural ingredients: Cannabis sativa (hemp) seed oil, cera alba (beeswax), macropiper excelsum (kawakawa) leaf extract, calendula officinalis (calendula) flower, kunzea ericodes (kanuka) leaf oil, prunus amygdalus dulcis (sweet almond oil), helianthus annuus (sunflower) seed oil.
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Apply liberally to external skin where chafing can occur, or where skin needs protection or soothing.
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We recommend all customers to do a patch test of our products before use, in case of irritation. If you experience a reaction, cleanse the area with warm water and monitor the reaction area. If symptoms persist or get worse, contact a medical professional.
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Nu Butter is not designed to be used as an internal balm or lubricant. However, our other product Nu Balm is!
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Depending on the reasons you use Nu Butter, and how much you apply at a time, a tin of Nu Butter will last for varying lengths of time. But with a 100ml tin to hand, you should be set for a wee while. However after opening a tin of Nu Butter, please use within 6 months.
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Yes. Lichen sclerosus is an external condition which can be incredibly irritating. Nu Butter can help by forming a protective barrier between your skin and clothing or underwear, which often irritates this condition.
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Absolutely, you can use a barrier balm on your face! While barrier balms are great for areas like elbows, knees, and hands, they’re also effective on the face, especially for dry or irritated skin. Apply in particular where your skin needs extra protection, like around your lips, nose, or any dry patches. Our balm is made with natural ingredients which are gentle enough for your face but still powerful enough to protect against environmental stressors.
Nu Butter is also a fantastic natural alternative for ‘slugging’, the popular skincare method which involves applying a thick layer of barrier balm on top of freshly cleansed and moisturised skin, usually at night time. Traditionally petroleum jelly products have been used for this but we would highly recommend using a natural alternative for extra skincare benefits and peace of mind that you’re not allowing your skin to absorb chemicals.
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As part of your skincare routine, we recommend using it at least twice a day—once in the morning and once before bed—especially if you're exposed to harsh weather or your skin is feeling dry or irritated. If you’re dealing with particularly sensitive or dry areas, feel free to apply more frequently. The beauty of barrier balms is that they work to lock in moisture, so they can be a lifesaver for skin that needs extra care throughout the day.
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You sure can. Nu Balm has been taken for a test ride – literally – by cyclists, runners and adventure racers, and is now stocked at bike stores as an anti-chafing, anti-friction balm and butter. We recommend that you apply liberally when using Nu Butter in this way to prevent any rubbing or friction when you're out on the trails whether you're biking, running or even walking. Butter up and make Nu Butter your biking bestie!
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Yes, Nu Butter is specifically formulated to be safe for sensitive skin, including those with conditions like eczema and psoriasis. We use simple, natural ingredients that are known for their soothing and anti-inflammatory properties which can help calm irritation and provide a protective layer to prevent further damage. However, we always recommend patch testing on a small area first, just to make sure it’s the right fit for your unique skin.
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Great question! Barrier balms work best as the last step in your skincare routine. After cleansing and moisturising, you can apply Nu Butter to lock everything in and create a protective shield. It’s perfect for sealing in hydration, especially if you're using other products like serums or oils. You can still layer it over other treatments—it won’t interfere, but instead will help to keep your skin’s moisture barrier intact throughout the day or night. It also works as a makeup remover / facial cleanser at the end of the day when used with a hot cloth.
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Our balm is designed to be rich and nourishing, but it doesn't feel greasy or heavy. Because it’s made with natural ingredients, it absorbs into the skin nicely, leaving a soft, velvety finish. As a barrier balm, just use a small amount—especially if you're using it on your face. It’s more about creating a protective layer than a heavy coating. We’ve worked hard to strike the perfect balance, so you get that rich hydration without the oily feeling.
But as an anti-chafing balm, we recommend that you apply liberally so that when your skin does absorb the product, you're still left with enough product to prevent friction.
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Definitely. Nu Butter is perfect for skin that experiences long exposure to moisure, including from urine and faeces. In other words, it's an ideal product to use on baby's bum to soothe nappy rash and protect from further irritation, and anyone – including elderly – who may be wearing adult nappies and therefore be at risk of sitting in acidic moisture which can be harmful to the skin.